Card skimming is when criminals use a hidden device to copy information from your debit or credit card. These devices may be fitted to ATMs or payment terminals. Hidden cameras or false keypads may also capture your PIN, allowing criminals to use the stolen details to make unauthorised transactions.
ATM skimming: A suspicious card-reader attachment.
ATM skimming: A suspicious card-reader attachment.
ATM skimming: A suspicious card-reader attachment.
Card readers or keypads that appear loose, damaged or unusually bulky.
Parts that look different from the rest of the machine.
Unexpected attachments or small cameras near the keypad.
Withdrawals or purchases on your account that you do not recognise.
Skimming devices can be difficult to spot. A machine that looks normal may still have been tampered with.
Cover the keypad with your hand when entering your PIN. Where available, use contactless or chip payments rather than swiping your card. Enable transaction alerts and check your bank statements regularly.
If an ATM or payment terminal looks suspicious, do not use it. Notify the bank or business responsible for the machine.
Contact your bank immediately using its official telephone number or banking app. Ask it to block the affected card and investigate any unauthorised transactions. Keep a record of the transactions and where you last used your card, and report suspected criminal activity to the Cook Islands Police.
