Cook Islands
Financial Intelligence Unit
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Accessibility

Last updated: 16 September 2026

The Cook Islands Financial Intelligence Unit (CIFIU) aims to make this website accessible and usable for everyone, including people with disabilities.

We want visitors to be able to access our information, understand reporting guidance and contact us for assistance.

Our accessibility goal

Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible to people with a range of access needs.

This statement is not a certification of compliance. The website’s conformance with all applicable requirements has not yet been verified.

Areas we aim to support

Our accessibility priorities include:

  • Clear language and logically structured pages.
  • Readable text and sufficient colour contrast.
  • Text alternatives for meaningful images.
  • Navigation and forms that can be used with a keyboard.
  • Clear form labels, instructions and error messages.
  • Content that works when enlarged and on different screen sizes.
  • Accessible documents and alternatives to information presented only in images.

Documents and external content

Some downloadable documents or third-party content may present accessibility barriers.

If you cannot access information in a document or on a page, please contact us. We will discuss an appropriate alternative, subject to any applicable confidentiality or disclosure requirements.

Request assistance or report a problem

If you experience difficulty using this website, please let us know.

To help us understand the problem, include:

  • The page address or document name.
  • What you were trying to do.
  • The difficulty you encountered.
  • Your preferred way for us to contact you.
  • Your browser or assistive technology, if relevant and you are comfortable sharing it.

You do not need to disclose a disability or medical information to request assistance. Please do not include sensitive financial information in an accessibility enquiry.

If an online reporting form is inaccessible to you, contact us for guidance on an appropriate alternative reporting method.

Contact us

Cook Islands Financial Intelligence Unit
Email: [email protected]
Telephone: (+682) 29182
Office hours: Monday to Friday, 8.00am–4.00pm, excluding public holidays.

Please use the subject line “Website accessibility” when emailing us.

Updates to this statement

We will update this statement as accessibility is assessed and improvements are made, including details of identified limitations where appropriate.